|
Service Innovations For Club Customers
While most banks aimed their original programs at senior citizens the market is, of course, wide open for expansion into the exploding Baby Boomer population. A nationwide survey showed that the average age of 68 percent of bank club members is over 70, leaving a segment of 32 percent with distinctly different needs.
To appeal to Baby Boomers Banks have added accidental death insurance, prescription drug discounts, and 50 percent off in thousands of hotels across the country.
|
 |
 |